Shipping and Digital Delivery

All products sold on this site are digital. After checkout, you get instant access via download link and/or an email receipt with access instructions. There’s no physical shipping.  If the email doesn’t arrive within 10 minutes, check spam and promotions folders, then contact us (details below).

Returns and Refunds

Because digital files can be copied and saved, purchases are final and non‑refundable once the download link is delivered or the content is accessed.  We’ll issue a refund or resend the product if:

• You were charged twice for the same item.
• You never received access and we can’t resolve the technical problem. 

Order Issues and Chargebacks

Think a charge was made in error? Email us first. Chargebacks without contacting us may result in account suspension while we investigate.

Support

Need help downloading, opening, or using your product? Email support@bbwellnessstudio.com or use our contact form. We answer within 1–2 business days.

Policy Visibility

We display this policy clearly so you can review it before purchase.